Refund Policy

Effective Date:  August 31, 2026
Business Name: Real Weird World LLC

1. Physical Products — Damaged or Defective

If a board game or other physical product arrives damaged or defective, we will replace it or refund it. To request this, you must:

• Contact us within 14 days of delivery

• Provide photographs of the damaged product, its packaging, and the shipping label

• Provide proof of purchase, such as your order number or receipt

We will determine whether a replacement or a refund is appropriate. We may ask you to return the item; if we do, we will cover return shipping.

2. Physical Products — Lost or Never Delivered New section

If tracking shows your order was never delivered, contact us within 30 days of the expected delivery date with your order number. We will open a trace with the carrier and, once it is resolved, either reship your order or refund it.

This does not apply where tracking shows successful delivery to the address you provided, or where delivery failed because the address you entered was incorrect or incomplete.

3. Wrong Item Shipped

If we send you the wrong item, contact us within 14 days of delivery and we will correct it at our expense, including return shipping.

4. Digital Products

All digital products — including downloadable games, music, film, and other digital content purchased through RealWeirdWorld.com — are final sale. We do not offer refunds on digital purchases.

5. The BackCheckers App and App Store Purchases New section

The BackCheckers app is free. There is nothing to refund and no purchase to cancel.

If we ever offer a paid app or in-app purchase through the Apple App Store, those transactions are handled by Apple and are subject to Apple's refund policies, not ours. Requests go to Apple at reportaproblem.apple.com. We cannot issue, approve, or deny refunds for App Store transactions.

6. What We Do Not Refund

We do not provide refunds for:

• Buyer's remorse or a change of mind

• An incorrect shipping address entered by the customer

• Refusal of delivery

• Shipping delays caused by carriers

• Normal wear and tear

• Requests made after the time limits above

7. How to Request a Refund

Email rk@realweirdworld.com with your order number, a description of the problem, and any photographs required above. We will acknowledge your request within 3 business days. Approved refunds are issued to the original payment method and typically appear within 5 to 10 business days, depending on your bank.

8. Chargebacks

If you have a problem with an order, please contact us first — we would much rather resolve it directly. Filing a fraudulent chargeback for a digital or physical product may result in evidence being submitted to the payment processor, including delivery confirmation, tracking records, and customer communications.

9. Contact

Real Weird World LLC · rk@realweirdworld.com